My Bank of America "Financial Specialist"

I just had my a woman call me from Bank of America. She introduced herself as my "Financial Specialist" and told me about a few savings plans. She also gave me her phone number and email address.

I know everything she said was probably canned and banks are trying to retain their good customers, but I am still kind of impressed. I at least like the new focus on savings instead of spending. Interesting how far getting a real person's phone number and email will go to make you respect a company.